Terms of service

Terms of Service

Overview

This website is operated by First Callout Heels. Throughout the site, the terms “we”, “us”, and “our” refer to First Callout Heels. By visiting our site and purchasing from us, you engage in our service and agree to be bound by the following Terms of Service.

Please read these terms carefully before using our website or purchasing our products.


Eligibility

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.


Products and Use

First Callout Heels sells competition heels intended for fitness, bodybuilding, and stage presentation use.

You acknowledge that:
• Proper sizing and fit are the customer’s responsibility
• Heels must be tried on indoors and on clean surfaces only
• Exposure to tanning products, stage floors, or competition use constitutes wear

Once worn or used, products are no longer eligible for return or exchange.


Orders and Payments

All prices are listed in the applicable currency at checkout. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or violate our policies.

Payment must be received in full before orders are processed or shipped.


Returns and Exchanges

Returns and exchanges are governed by our Return & Exchange Policy. By placing an order, you agree to all terms outlined in that policy.


Shipping

Shipping timelines, fees, and responsibilities are outlined in our Shipping Policy. First Callout Heels is not responsible for delays caused by carriers, customs, weather, or other events beyond our control.


Risk and Liability

You acknowledge that wearing high heels involves inherent risks. First Callout Heels is not responsible for injuries, discomfort, falls, or damages resulting from use, misuse, or improper fitting of our products.

All products are used at the customer’s own risk.


Intellectual Property

All content on this site, including logos, images, text, and branding, is the property of First Callout Heels and may not be copied, reproduced, or used without written permission.


Limitation of Liability

To the fullest extent permitted by law, First Callout Heels shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.


Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Canada.


Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website following changes constitutes acceptance of those changes.


Contact Information

Questions regarding these Terms of Service may be directed to:
support@firstcalloutheels.com